Cookies Policy

What are "cookies"?

A cookie file is small text information sent by the server and stored on the side of the visitor's device (usually on the hard drive of the computer or on a mobile device). It contains information that the site may need to adapt to the ways the visitor uses it. 

Do "cookies" collect your personal data?

When the visitor uses the a site cookies are used to identify its browser or device – they can collect all kinds of information which, as a rule, do not constitute personal data (do not allow the identification of the visitor). Some information, depending on their content and use, may, however, be associated with a specific person - assigning certain behaviours to a specific visitor, e.g. by linking them to the data provided during the registration of an account in the online shop - and thereby be considered as personal data.

In relation to information collected by cookies, which may be linked to a specific person, the provisions of the Privacy policy apply, in particular regarding the rights of the data subject. 

What kind of "cookies" are used by us, and are they harmful?

Cookies used by grenboel.eu are not harmful to the visitor or to the computer / terminal device. Our online shop uses two types of cookies: session cookies that remain stored on the visitor's computer or mobile device until you log out of the website or disable the software (web browser) and persistent cookies, which remain on the visitor's device for the time specified in the parameters of file cookies or until they are manually removed in a web browser.

Cookies used by grenboe.eu

Type of cookies

Description

Expiration time

b234c28a826fb367efa03959f59e37c8

Gives a unique ID to the session of the visitor

Until closing the browser

cookieconsent_status

Records if the visito has accepted the cookie policy of grenboel.eu

365 days

hikashop_cart_session_id

Gives a unique ID to the shopper

365 days

hikashop_cart_id

Gives a unique ID to the shopping card of the visitor

365 days

joomla_user_state

Staus in the case of logged-in registered users

Until closing the browser

__stripe_mid

Session statistics for card payments

365 days

__stripe_sid

Session ID for card payments

Until closing the browser

Third party cookies

At present, grenboel.eu does not use cookies of third parties for adveertising ot marketing perpuses.
We make use of cookies of third parties only in cases when we have licensed from them software components which are part of our web site.

How do I delete / block "cookies"?

The visitor, by managing consents given within privacy settings on our website, may change the way cookies are used, including blocking or deleting those that come from our web site. To do this, you may change you browser setting. 

For example, in Internet Explorer, cookies can be modified from: Tools -> Internet Options -> Privacy; in the Mozilla Firefox browser: Tools -> Options -> Privacy; while in Google Chrome: Settings -> Show advanced settings -> Privacy -> Content settings -> Cookies. Access paths may vary depending on the browser version used.

What will be the consequences of removing or blocking "cookies"?

Restricting the use of all cookies can significantly hinder the proper use of our online shop, for example it can lead to the inability to maintain the login session.

How can you contact us?

You can contact us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it.

or on our postal address: Bulgaria, Sofia, 1111, Yavorov, Block 72

Since when does this version of the Policy apply?

This version of the Policy has been effective since 2020-11-03

The Company

Cantareus ER Ltd. is a leading innovative company in the research, production and application of products from the garden snail Helix Aspersa in food supplements and cosmetics.

  • bl. 72, zh.k. "Yavorov", Sofia -1111
  • +359 89 4733039
  • office@grenboel.eu
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